Terms of Service
These terms govern your use of NorthStone's algorithmic trading platform and services. Please read them carefully.
Last updated: June 8, 2025
Agreement to Terms
By accessing and using NorthStone's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you ("User," "Client," or "you") and NorthStone Inc. ("NorthStone," "we," "us," or "our"). Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
Important Notice
Trading involves substantial risk of loss and is not suitable for all investors. Past performance does not guarantee future results.
Service Description
What We Provide
- • Algorithmic Trading Services: Automated execution of quantitative trading strategies
- • Risk Management: Real-time portfolio monitoring and risk controls
- • Performance Analytics: Detailed reporting and analysis tools
- • Technical Support: Customer assistance and platform guidance
What We Do NOT Provide
- • Fund Custody: We never hold or control your assets
- • Investment Advice: Our services are not personalized investment recommendations
- • Guaranteed Returns: We make no promises about trading performance
- • Withdrawal Access: We cannot access or withdraw your funds
Eligibility & Account Requirements
User Eligibility
To use our Services, you must:
- • Be at least 18 years old (or the age of majority in your jurisdiction)
- • Have legal capacity to enter into binding contracts
- • Not be prohibited from using our Services under applicable laws
- • Maintain an active account with a supported cryptocurrency exchange
- • Comply with all applicable local, state, national, and international laws
Account Security
Your Responsibilities
- • Maintain secure passwords
- • Protect API credentials
- • Monitor account activity
- • Report unauthorized access
Our Security Measures
- • Encrypted data transmission
- • Secure API key storage
- • Regular security audits
- • 24/7 monitoring systems
Risk Disclosure & Disclaimers
Trading Risks
- • Market Risk: Cryptocurrency markets are highly volatile and unpredictable
- • Liquidity Risk: You may not be able to exit positions when desired
- • Technology Risk: System failures or connectivity issues may affect trading
- • Regulatory Risk: Changes in laws may impact trading activities
- • Counterparty Risk: Exchange failures or insolvency may result in losses
No Guarantees
NorthStone makes no representations or warranties about the profitability of our trading strategies. Past performance is not indicative of future results. You may lose some or all of your invested capital. Only invest funds you can afford to lose entirely.
Fees & Payment Terms
Basis Plan
- • Annual Fee: Free
- • Commission: 40% on profits
- • No upfront costs
Advantage Plan
- • Annual Fee: $149
- • Commission: 15% on profits
- • Advanced features included
Scale Plan
- • Annual Fee: Custom
- • Commission: Negotiable
- • Enterprise solutions
Payment Terms
- • Annual fees are charged in advance and are non-refundable
- • Performance fees are calculated monthly based on realized profits
- • All fees are exclusive of applicable taxes
- • We reserve the right to modify fees with 30 days notice
User Responsibilities & Prohibited Uses
Permitted Uses
- • Use our Services for legitimate trading purposes
- • Provide accurate and complete information
- • Comply with all applicable laws and regulations
- • Maintain the security of your account credentials
Prohibited Activities
- • Using our Services for money laundering or terrorist financing
- • Attempting to manipulate markets or engage in fraudulent activities
- • Sharing account credentials or API keys with third parties
- • Reverse engineering or attempting to access our proprietary algorithms
- • Using our platform to violate any applicable laws or regulations
Limitation of Liability
Important Legal Notice
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NORTHSTONE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES, INCLUDING BUT NOT LIMITED TO TRADING LOSSES, LOST PROFITS, OR DATA LOSS.
Exclusions
Our liability shall not exceed the total fees paid by you to NorthStone in the 12 months preceding the claim. We are not liable for:
- • Trading losses or investment performance
- • Exchange failures or third-party service interruptions
- • Market volatility or adverse price movements
- • Force majeure events beyond our reasonable control
Termination
Termination by You
- • You may terminate your account at any time
- • Cancel through your account dashboard
- • No refund of annual fees
- • Final performance fees will be calculated
Termination by Us
- • We may suspend or terminate for cause
- • Violation of these Terms
- • Suspected fraudulent activity
- • 30 days notice for convenience
Effect of Termination
Upon termination, all trading activities will cease, final fees will be calculated, and your access to the platform will be revoked. Certain provisions of these Terms will survive termination, including liability limitations and dispute resolution clauses.
Governing Law & Dispute Resolution
Jurisdiction
These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Department
Email: legal@northstone.com
Subject: Terms of Service Inquiry
Customer Support
Email: support@northstone.com
Available: 24/7 support
Terms Updates
We may modify these Terms from time to time. Material changes will be communicated via email or platform notification at least 30 days before they take effect. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.