Terms of Service
These terms govern your use of NorthStone's algorithmic trading platform and constitute a legally binding contract. Please read them carefully.
Last updated: August 12, 2025
Agreement to Terms
By accessing and using NorthStone's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you ("User," "Client," or "you") and NorthStone Inc. ("NorthStone," "we," "us," or "our"). Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
Important Notice
Trading involves substantial risk of loss and is not suitable for all investors. Past performance does not guarantee future results.
Service Description
What We Provide
- • Algorithmic Trading Services: Automated execution of quantitative trading strategies
- • Risk Management: Real-time portfolio monitoring and risk controls
- • Performance Analytics: Detailed reporting and analysis tools
- • Technical Support: Customer assistance and platform guidance
What We Do NOT Provide
- • Fund Custody: We never hold or control your assets
- • Investment Advice: Our services are not personalized investment recommendations
- • Guaranteed Returns: We make no promises about trading performance
- • Withdrawal Access: We cannot access or withdraw your funds
Eligibility & Account Requirements
User Eligibility
To use our Services, you must:
- • Be at least 18 years old (or the age of majority in your jurisdiction)
- • Have legal capacity to enter into binding contracts
- • Not be prohibited from using our Services under applicable laws
- • Maintain an active account with a supported cryptocurrency exchange
- • Comply with all applicable local, state, national, and international laws
Account Security
Your Responsibilities
- • Maintain secure passwords
- • Protect API credentials
- • Monitor account activity
- • Report unauthorized access
Our Security Measures
- • Encrypted data transmission
- • Secure API key storage
- • Regular security audits
- • 24/7 monitoring systems
Risk Disclosure & Disclaimers
Trading Risks
- • Market Risk: Cryptocurrency markets are highly volatile and unpredictable
- • Liquidity Risk: You may not be able to exit positions when desired
- • Technology Risk: System failures or connectivity issues may affect trading
- • Regulatory Risk: Changes in laws may impact trading activities
- • Counterparty Risk: Exchange failures or insolvency may result in losses
No Guarantees
NorthStone makes no representations or warranties about the profitability of our trading strategies. Past performance is not indicative of future results. You may lose some or all of your invested capital. Only invest funds you can afford to lose entirely.
Fees & Payment Terms
Realized Profits Definition
"Realized profits" means net positive gains calculated as:
- • Base currency: USDT or USDC (stablecoin equivalent)
- • Calculation: (Sale price - Purchase price - Exchange fees - Slippage) × Quantity
- • Frequency: Monthly reconciliation of all closed positions
- • Exclusions: Unrealized gains, deposits, withdrawals, or external transfers
Basis Plan
- • Annual Fee: Free
- • Commission: 40% on realized profits
- • No upfront costs
Advantage Plan
- • Annual Fee: $149
- • Commission: 15% on realized profits
- • Advanced features included
Scale Plan
- • Annual Fee: Custom
- • Commission: Negotiable on realized profits
- • Enterprise solutions
Payment Terms
- • Annual fees: payable in advance, refundable pro rata if terminated early by us
- • Performance fees: calculated monthly on realized profits (net gains in USDT/USDC after all trading costs)
- • All fees exclusive of tax - VAT applicable per jurisdiction
- • Fee modifications: minimum 60 days notice with right of termination
Non-Compete & Confidentiality
Non-Compete Clause
During the term of this agreement and for 12 months following termination, you agree not to:
- • Develop, use, or distribute competing algorithmic trading platforms
- • Reverse engineer, decompile, or attempt to discover our proprietary algorithms
- • Share trading strategies, performance data, or methodologies with competitors
- • Recruit or solicit NorthStone employees, contractors, or other users
- • Use insights gained from our platform to compete directly or indirectly
Confidentiality Obligations
You acknowledge that our trading algorithms, risk management systems, and performance metrics constitute confidential and proprietary information. Disclosure of such information is prohibited and may result in immediate termination and legal action.
User Responsibilities & Prohibited Uses
Permitted Uses
- • Use our Services for legitimate trading purposes
- • Provide accurate and complete information
- • Comply with all applicable laws and regulations
- • Maintain the security of your account credentials
Prohibited Activities
- • Using our Services for money laundering or terrorist financing
- • Attempting to manipulate markets or engage in fraudulent activities
- • Sharing account credentials or API keys with third parties
- • Reverse engineering or attempting to access our proprietary algorithms
- • Using our platform to violate any applicable laws or regulations
Liability and Warranties
Limitation of Liability
Within the limits permitted by applicable law, NorthStone's liability is limited to fees paid during the last 12 months. This limitation does not apply to damages caused by our gross negligence, willful misconduct, or breach of essential contractual obligations.
European Consumer Rights
European consumers benefit from inalienable rights under national law. No clause can limit these legal rights, particularly regarding legal warranties and liability for personal injury.
Exclusions
Our liability shall not exceed the total fees paid by you to NorthStone in the 12 months preceding the claim. We are not liable for:
- • Trading losses or investment performance
- • Exchange failures or third-party service interruptions
- • Market volatility or adverse price movements
- • Force majeure events beyond our reasonable control
Termination
Termination by You
- • You may terminate your account at any time
- • Termination via dashboard or by registered mail
- • Pro rata refund of annual fees if termination > 14 days
- • Final performance fee calculation
- • EU withdrawal right: 14 days without justification
Termination by Us
- • We may suspend or terminate for cause
- • Violation of these Terms
- • Suspected fraudulent activity
- • 60 days notice for convenience (protection against abusive termination)
Protection Against Abusive Termination
Given our performance-based model, termination for convenience requires 60 days notice to prevent abuse during profitable periods. Users retain rights to final profit calculations.
Effect of Termination
Upon termination, all trading activities will cease, final fees will be calculated, and your access to the platform will be revoked. Certain provisions of these Terms will survive termination, including liability limitations and dispute resolution clauses.
Governing Law & Dispute Resolution
Applicable Law and Jurisdiction
Applicable law according to client residence:
- • EU/EEA clients: Law of consumer's country of residence
- • US clients: Delaware law with AAA arbitration
- • Other jurisdictions: Most favorable consumer law
Dispute Resolution
Mandatory mediation procedure before any legal recourse. European consumers retain their right of access to national courts and alternative dispute resolution mechanisms.
Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Department
Email: legal@northstone.com
Subject: Terms of Service Inquiry
Customer Support
Email: support@northstone.com
Available: 24/7 support
Terms Updates
We may modify these Terms from time to time. Material changes will be communicated via email or platform notification at least 30 days before they take effect. Your continued use of our Services after such changes constitutes acceptance of the modified Terms.